Devibessms FAQ
Frequently Asked Questions
Find answers to common questions about Devibessms accounts, wallet funding, virtual numbers, orders, SMS activations and support.
Devibessms is a virtual-number
marketplace where customers can
purchase virtual numbers for supported
services and countries and use them
to receive SMS activation codes.
Click the Register option on Devibessms,
provide the requested account information,
and complete the registration process.
After registration, you can sign in and
access your customer dashboard.
Sign in to your Devibessms account,
open the wallet or funding section,
enter the amount you want to add,
and continue to the available payment
checkout. Your wallet is updated after
the payment has been successfully verified.
Your Devibessms wallet balance represents
funds available for purchases and eligible
transactions on the platform. Wallet funds
can be used to purchase available virtual
numbers and services.
Open the marketplace, select the country
and service you need, review the available
price and stock, and select the Buy Number
option. If your wallet has sufficient funds,
the purchase can proceed.
Yes. Devibessms is designed to allow you
to select from the countries and services
currently available in the marketplace.
Availability and stock can change depending
on supplier availability.
After a successful purchase, the number
and activation information should be
associated with your order. You can then
use the number for the selected supported
service and wait for the SMS activation
code.
SMS delivery can sometimes take time.
Check the order or activation status first.
If the activation fails or expires according
to the applicable order conditions, follow
the Devibessms refund or cancellation process
or contact support for assistance.
Cancellation and refund eligibility depends
on the status of the activation and the
circumstances of the order. Please review
the Refund & Cancellation Policy before
submitting a refund request.
Please make sure the country and service
are correct before confirming a purchase.
Orders purchased for the wrong service or
country may not qualify for a refund once
the activation has been used or processed.
Contact support if you believe there has
been an error.
If a particular country and service combination
has no available stock, you will need to choose
another available option or wait until stock
becomes available.
Refund eligibility depends on the reason
for the request and the status of the
transaction or activation. Please review
the Refund & Cancellation Policy for the
applicable conditions and contact support
if you need assistance.
You can contact Devibessms through WhatsApp,
Telegram, TikTok or email using the details
provided on our Contact & Support page.
When contacting support, provide your account
email or registered details, the relevant
order or transaction reference, the country
and service involved, and a clear description
of the issue. Screenshots can also help when
explaining a problem.
No. Never send your password, payment card
details, PIN, OTP or other confidential
authentication information to anyone claiming
to be support.
Still Need Help?
If you could not find the answer you were looking for, our support team can help you with your Devibessms account, wallet, orders and activations.
Contact Devibessms Support